Today, we are sharing the story of our customer from Germany, Rene, who has already returned to Fenbro for another order. His window projects have been extensive, and he is always happy to tell us about his experience – something we greatly appreciate. Rene needed new windows as part of the renovation of his house, with the ultimate goal of completely transforming the property.
How did it all begin?
Rene first contacted us in 2024 while looking for windows for his renovation project. He made his decisions quickly and was extremely satisfied with both the products and the advice he received. So much so that he contacted us again this year to continue renovating his property.
He explains:
“We have an old house and have been renovating it for two years. The remaining wooden windows and the front door were draughty, so we decided to replace everything on the ground floor of the house.”
At the beginning of the project, Rene looked for suppliers in his local area.
“We got quotes from three companies, but they were simply too expensive.”
He therefore decided to search online for a window supplier instead of continuing to look locally.
“I started searching online and came across the company on Facebook. I then asked the head of the department to prepare a quote for me.”
First-class customer service – the Fenbro way
Our Fenbro Sales Specialist prepared a quotation and guided Rene through the available options.
“Our Sales Specialist, Magda, was very friendly from the very beginning and gave us excellent advice. After several conversations and a few changes, we decided to go ahead.”
For this project, Rene selected Salamander greenEvolution Flex 3D window profiles. He was impressed by the information available on our website and by the support provided by our specialist. Speaking about his decision to choose Fenbro as his supplier, he says:
“It was the best decision.”
What was it like working with Fenbro?
Once the order had been confirmed, an independent window fitter took precise measurements of the openings so that Fenbro had accurate information for production.
“The window fitter took the exact measurements, and from that point onwards, everything went smoothly.”
Production then began, and we kept Rene informed throughout the entire process, ensuring that he always knew what was happening.
“We were informed about every stage by email, from production through to delivery.”
Delivery and installation by a subcontractor
All the products were delivered directly from the factory to the property.
“Both deliveries arrived on time. The fitting came next.”
An independent company was responsible for installing the windows, and the work progressed efficiently.
“Everything worked together perfectly. That is why we decided to have another eight smaller windows installed at the back of the house.”
Rene then returned to Fenbro to order the additional windows.
Summary – Fenbro is your partner for window and door solutions
Rene’s opinion of the Fenbro process and the overall cooperation is clear:
“As always, everyone did a fantastic job. A huge thank you to the whole team.”
What more can we say? Rene has become one of our biggest supporters – and we have become equally enthusiastic about his project. He has also offered to show the completed project to other prospective customers, saying:
“If anyone is interested, they are welcome to contact me.”
If you are considering a window or door project in the Bad Wurzach area of Baden-Württemberg, you may therefore have the opportunity to visit Rene and see the finished project for yourself.
One final thought
Are you planning a window or door project? Are you renovating a property? Or perhaps you are looking for a reliable window supplier for a long-term partnership? Fenbro is here to help, and you can contact us at any time. The final word belongs to Rene, who concluded his latest account by saying:
“We are very satisfied and wish Fenbro all the best for the future.”
