VELUX ACTIVE

0 Ratings
Brand: Velux
Lead time: up to 7 weeks Find out more

Guarantee included at purchase Find out more

VELUX ACTIVE

Based on data from indoor air quality sensors and the current outdoor weather, it manages VELUX windows and roller shutters itself. For even better control and convenience, from now on, you can operate VELUX electrically controlled products using the app on your smartphone.

Features:

Compatibility:

The VELUX ACTIVE system is compatible with VELUX INTEGRA® mains-powered and solar-powered products, operating under the io-homecontrol® protocol, which have been available on the European market since 2006. To ensure compatibility with manually operated VELUX windows, you must first purchase and install a kit
INTEGRA® adaptive (motor) adding mains or solar power.
A permanent connection to the WiFi network is required to start up and use the ACTIVE system.

The starter kit (package) includes:

Additional elements:

KLA 300 

For optimal use of the possibilities of the VELUX ACTIVE system, it is recommended to install one indoor attic climate sensor per room with VELUX INTEGRA® products.

KLN 300 

It is recommended to install one “exit” button at each exit door of the house.

Note:

The VELUX ACTIVE system can control max. 200 products. A maximum of 200 products can be connected to one gateway. 10 buttons and 10 sensors can be connected to one gateway. The user of the VELUX ACTIVE system can independently set a range of optimal air quality parameters for yourself: temperature, humidity and carbon dioxide level. The main user of the VELUX ACTIVE system can give access to to the application also to the other household members. One gateway can be operated with max. 15 mobile devices.

Specifications

BrandVelux

Customer reviews

0/5
(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%

There are no reviews yet. Be the first one to write one.

How it works

Asking for a quote

Press ‘Get a quote’ button and submit your enquiry with the chosen joinery parameters.

Receiving the quote

Our sales team will return to you with the purchase quote on joinery, delivery/installation costs and the lead time.

Verification

Our employee will go through all the information included in the offer together with you.

Agreement & Payment

It is the stage where we confirm the contract and you make the payment.

Production

It’s the time it takes to produce your ordered joinery.

Delivery

This is the shipment period for your ordered products.

Installation

If you’re interested in our installation services, we agree on the dates individually.

Frequently asked questions

How do I get a quote?

First of all,  you should send us your enquiry where you specify your chosen joinery parameters, dimensions and qualities.

In order to prepare a quote for you, we need the following details:

  • Model window/door (aluminium/uPVC) – [any specific U-value is required?]
  • Width x Height [mm]
  • Colour from internal/external side
  • Glazing: double/triple
  • Eircode (so we can check delivery cost)
  • Contact details, email address, phone number

In case you want the quote for installation services as well, let us know and specify whether you are interested in a new project or windows replacement.

Next, we will provide the personalised quote for the purchase of joinery together with installation costs, delivery and lead-time.

Please send all the information and enquiries about our offer to the following e-mail address: info@fenbro.com

Do you deliver & install joinery?

We deliver joinery to Ireland every week. At the moment, we offer installation services only in Ireland.

Our offer includes:

  • Product
  • Delivery
  • Installation (Ireland) + after-sales service
  • You receive a 5-year guarantee on Windows/doors (10 years for VELUX) and 2 years for the fitting.

We do not have any showroom in your country. All our joinery is sent to customers directly from Poland.
Our Company is based in Warsaw (Poland) and we also have a local sales point and warehouse in Ostrołęka, Poland.
All joinery is produced by Polish producers.

What are the delivery costs?

The cost of each delivery is calculated individually. The cost of delivery depends on the weight and size of pallets and their number.

Please send all enquiries about our offer to the following e-mail address: info@fenbro.com

 

Do you have a price list?

We are selling complex products, tailored services and our customers often require a special solution. That’s why each of our products is personalised and we do not have the standard price list. Every product is quoted according to individual customer needs.

Please send all enquiries about our offer to the following e-mail address: info@fenbro.com

How does the payment for your service look like?

There are two payment options for our customers.

A) You can pay in two instalments:

  • 50% when you accept the order
  • another 50% before the dispatch of the goods.

B) You can pay full (100% of the amount) in advance.*

*then we give you 2% discount

We only accept payments via bank transfer.

What is the warrantee/guarantee on your products?

All windows  and doors purchased at FENBRO have a following full guarantee:

  • 5 years for all our products

  • 10 years for all VELUX products

  • 2 years for the installation (with service provided by us)

In case of each sale, you get a sales contract together with an invoice. We always archive all invoices for 5 years as evidence of purchase.

Guarantee and complaints:

In case of any complaint, we will ask for photos and a description of what happened (preferably by an email). We are sending new products as fast as we can and in the meantime, we are taking care of the complaint. The typical length of time for complaint resolution is from 3 up to 4 weeks . You will get the spare parts within 7 -14 days. 

Please remember that the transport also is fully insured so everything is secured at all stages. For the delivery, you get a CMR document. It is a confirmation of delivery a proof that the products were received in good condition. You have 48 hours to check the conditions of your order. 

Depending on the type of the issue, we are sending spare parts, new products for replacement, or we refund the money.

 

Guarantee and DIY installation:

The guarantee is valid even if the window installation is carried out by our clients themselves or by an external company. The most important thing is that the installation is carried out in an artful manner and according to the installation instructions for the window.

Additionally, we offer support after the guarantee period is over. It means that if something happens with your joinery afterwards, we can get you all the necessary spare parts, ready-made products and tools to help you solve the issue (the service is chargeable at the end of the guarantee period). 

Please note that if you choose your own fitter, you are responsible for providing them with correct measurements of the openings as well as products dimensions. We cannot be held responsible for any irregularities in this regard.