FAQ

Aluminium Doors AluLine

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  • Material

  • Ud (door thermal transmittance coefficient)

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How it works

Get a better understanding of how we operate in order to satisfactorily fulfil your orders!
Asking for a quote

Asking for a quote

You press the ‘Get a free quote’ button and submit your inquiry with chosen joinery parameters.
Receiving the quote

Receiving the quote

Our sales team returns to you with the purchase quote on joinery, delivery/installation costs and lead time.
Verification

Verification

Our expert goes through all the information included in the offer together with you.
Agreement & Payment

Agreement & Payment

It is the stage where we confirm the contract and you make the payment.
Production

Production

It’s the time it takes to produce your ordered windows and doors (or any products from our offer).
Delivery

Delivery

This is the shipment period for your ordered products.
Installation

Installation

If you are interested in our installation services, we agree on the dates individually.

Still have questions?

Ask our Sales Team!

Frequently Asked Questions

Naturally! If you wish, you can arrange transport by yourself.

Yes, you can! Additionally, we offer support after the guarantee period is over. It means that if something happens with your joinery afterwards, we can get you all the necessary spare parts, ready-made products and tools to help you solve the issue (the service is chargeable at the end of the guarantee period).  Please note that if you choose your own fitter, you are responsible for providing them with correct measurements of the openings as well as products dimensions. We cannot be held responsible for any irregularities in this regard.

You can contact our customers at FACEBOOK (check the reviews) and see the pictures they sent us. Unfortunately, we cannot share any of our customers details (like their address, etc.) with you. Our privacy policy doesn't allow us to do any of that . But still, you can contact those customers who left their comments on Facebook on your own. Additionally, on our website, there is a section where you can see some of our realizations in Ireland. For customers in Ireland: If you wish to see our windows, our fitter (based in Ireland) has all models: samples and colour samples as well. When you are ready with the order, he will bring the samples for the final measurements meeting.

Your house plans are not necessary for us to prepare the quote for you. It would be much more efficient for us to have the list of your joinery together with the following details:

  • Width x height [mm]
  • Colour
  • Glazing: double/triple

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