Fenbro warranty packages
Bronze Package
One-Year Protection Scope
This package provides essential extended protection and maintenance for those seeking basic safety and care.
- Extended Warranty:An additional year of warranty, for a total of 4 years of comprehensive product protection.
- Manufacturing Defects:Full coverage of all manufacturing defects.
- Free Adjustments:One free window and door adjustment service during the warranty period.
- Essential Maintenance:Professional lubrication of hardware and maintenance of seals to ensure optimal durability and smooth operation.
- Glass Replacement:Replacement of damaged glass (excluding mechanical damage and third-party interference).
Silver Package
Two-Year Protection Scope
An extended support option for customers looking for greater safety and a broader range of services.
- Extended Warranty:An additional two years of warranty for windows and doors, for a total of 5 years of comprehensive product protection.
- Extended Coverage:Includes coverage of manufacturing defects and minor operational faults.
- Free Adjustments:Two free window adjustment services during the warranty period.
- Seal Repairs:Repair of seals covered by the warranty.
- Glass Replacement:Replacement of damaged glass (excluding mechanical damage and third-party interference).
Gold Package
Three-Year Comprehensive Protection Scope
Our most comprehensive offer, ensuring maximum safety and priority support for your Fenbro products.
- Extended Warranty:An additional three years of warranty for windows, for a total of 6 years of comprehensive product protection.
- Full Protection:Full coverage of both manufacturing defects and defects resulting from normal use.
- Free Adjustments:Three free window adjustment services during the warranty period.
- Hardware and Seal Repair/Replacement:Repair or replacement of seals and hardware covered by the warranty.
- Priority Service:Accelerated response and support in the event of failure.
- Glass Replacement:Replacement of damaged glass (excluding mechanical damage and third-party interference).
Please note: Damage to glass caused by mechanical impact or external factors is not covered by any of the service packages.
With a Fenbro service package, you are proactively investing in the long-term performance, durability and appearance of your windows and doors. Please feel free to contact us for further information or to select the right package.
Warranty information for front doors: The door must be protected from the elements, particularly rain and direct sunlight. The door must be protected by a canopy and, where necessary, by side protection. A door that opens inwards must be fully enclosed. Minimum dimensions of the canopy or awning: width at least 1 m wider than the door width; length from the house/depth at least 1 m. Long-term exposure to moisture impairs the quality of the door, reducing in particular the quality of the paint finish.