At Fenbro, we are aware that the right to privacy is one of the most important human rights in modern society. That is why this Personal Data Protection Policy applies to the processing (usage) of any personal data that we carry out or that a third party carries out on our behalf. We value our customers and partners, we understand their concern for privacy, therefore we handle personal data responsibly. We are committed to processing of personal data in a legal, fair, and transparent way. By implementing the proper protection measures, we also prevent access to personal data by unauthorised persons, maintain its confidentiality and completeness, and prevent its loss or unintentional destruction during processing.
Fenbro Sp. z o.o. with a registered office in Warsaw, Poland, at Lindleya 16, 02-013 Warsaw, NIP (tax identification number) VAT PL7011070120, VAT UK GB 422325925 is the controller of your personal data.
The controller can be contacted at the e-mail address: [email protected] .
The processing of personal data is necessary for our business. Without the ability to obtain and process your personal data, we will not be able to provide our services to you. We handle your personal data according to the Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: GDPR).
We only have access to the personal data information that you voluntarily give us via email or other direct contact from you. Fenbro team members are fully aware of the value and sensitivity of the personal data that they come into contact with and that they handle. They commit to protecting the confidentiality, access, and integrity of that data, whether we are mandated to do so by law or not. The personal data Fenbro team members come into contact with or use for a certain purpose will never be shared with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to ship your order. It will only be used within the scope of the Fenbro team members’ required work.
The personal data provided by the customer and processed by Fenbro is used for specific purposes, such as:
The aforementioned process would not be possible without your personal data, including: first name, surname, name, e-mail address, telephone number, NIP (tax identification number), address.
The aforementioned personal data provided by you is processed on the basis of your consent. You always have the right to withdraw your given consent. However, withdrawing your approval or failure to provide the data will prevent Fenbro from preparing a quote for you, contacting you with regard to an order, fulfilling an order and processing any complaints concerning an order.
We do not transmit or disclose your personal data to third parties outside of Fenbro except to those who have concluded a written contract with us and perform certain tasks related to data processing on the basis of that contract and are obligated to follow the legislation on the processing and protection of personal data.
The recipients of your personal data may include:
Your personal data which processing is required by applicable laws will be stored for a period prescribed by the currently applicable laws.
Your personal data provided in a contact form via the www.fenbro.com website will be kept for a period necessary to reply to prepare a quote or, in case you have any further questions or require additional information, until such answers or information are provided.
The personal data included in your order will be stored for a period necessary to fulfil your order, including after sales services, i.e. no longer than 2 years from the order completion.
Fenbro is committed to the principles laid down in Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and is prepared to fully cooperate when you decide to exercise your rights.
You have a right to:
Please send any requests to exercise your rights regarding personal data at: [email protected].
To reliably identify you when you decide to exercise your rights regarding personal data, we may ask for additional information. We may refuse to take action only if it is proved that you cannot be reliably identified.
We must respond to your request for exercising your rights regarding personal data without undue delay and no later than one month from receipt of the request. In case of complex requests or a significant number of requests received by Fenbro in a given time, the indicated period may be prolonged by subsequent two months. In this case, we will inform you about such an extension, indicating a reason for the delay.
Fenbro applies advanced safeguarding measures and maintains confidentiality of all your personal data provided. We have developed and implemented internal procedures and recommendations to prevent disclosure of your data to any unauthorised parties. In our capacity as a personal data controller, we fulfil all the obligations prescribed by generally applicable laws.
If you notice any irregularities regarding the security of the data processed by us, please report any comments at the e-mail address: [email protected] .