DSA Hosting provider report

Report of the hosting company – Fenbro sp. z o.o.

This report presents information on content moderation carried out by Fenbro sp. z o.o. in relation to user-generated content that may be made available within services operated by Fenbro. Where content moderation takes place on third-party social media platforms, the relevant platform acts as the hosting service provider; Fenbro moderates content only within the functionalities made available by such platforms.

The report is prepared once per calendar year and covers the period from 1 January to 31 December of the previous calendar year. The report is published no later than the end of the fourth quarter of the following year.

Number of warrants received from public authorities 

No warrants received from public authorities in 2025.

Number of reports of illegal or other inappropriate content

1. Between 2.01.2025 and 31.12.2025, we received a total of 0 notifications from you (i.e. our service recipients)

2. We have catalogued the reports according to the type of illegal content reported:

a) Copyright infringement – 0

b) Violence, hate speech – 0

c) False information (fake news) – 0

d) Nudity – 0

e) Other illegal infringements – 0

3. With regard to the violations you have reported, we have taken these actions:

a) In relation to violations of our Regulations:

– deletion of comment: 0

– blocking the infringer’s account: 0

b) In relation to infringements:

– notification of law enforcement authorities: 0

4. We do not use automated means to deal with complaints – all complaints (reports) are dealt with by delegated members of our team.

5. The median time required for action on our part after a complaint is received is: 0

Information on content moderation

1. We carry out content moderation on our own initiative through the action of delegated members of our team, as well as in connection with information we receive about possible infringements from third parties/parties. We do not use automated tools in this regard.

2. For those involved in content moderation, we provide training to improve their activities.

3. In order to improve the flow of information from users, we provide clear information in the Regulations on where submissions can be made and how they should be submitted. The Regulations specify the required elements of a notification.

4. We apply the actions described above analogously to each type of infringement.

Number of complaints received in relation to our internal complaints handling system

1. In the course of running our internal complaints handling system, 0 complaints were received in the last year from you.

2. The grounds for the complaints were:

a) Copyright infringement – 0

b) Violence, hate speech – 0

c) False information (fake news) – 0

d) Nudity – 0

e) Other unlawful infringements – 0

3. In the course of investigating the complaints, we took the following decisions:

a) Deletion/blocking of violator’s account: 0

b) Removal of comment: 0

c) Notification of law enforcement authorities: 0

4. The median time needed for our side to take action after a complaint is received is: 0

5. We overturned the following number of decisions as a result of complaints: 0

Automated decision-making (content moderation)

We do not use any tools in relation to content moderation, complaint analysis and violations. We rely exclusively on seconded and trained members of our team.