Smoke-ventilation windows

Smoke ventilation roof windows are a safe solution to extracting excessive heat, smoke and toxic gases that are released during a fire. They are ideal for enhancing the safety of a building and protecting its residents in case of a fire. Smoke ventilation roof windows are usually used in public places, such as staircases or connections of residential building wings, as well as in industrial and office spaces.

Why buy smoke roof ventilation windows

The core of smoke roof ventilation windows is the smoke and heat extraction system. It consists of an electrically controlled rotating window with gas cylinders and a factory-fitted smoke ventilation drive. Smoke ventilation windows are available in different sizes to suit practically any solution. 

The smoke ventilation window is offered in two versions: with or without a wind deflector – it depends on the requirements for different types of applications (if a smoke ventilation active area is required, the window must be installed with a deflector). The smoke extraction system also allows more sunlight and fresh air into the room.  Additional advantages of smoke ventilation windows are: aesthetic appearance, attractive finish and long-term reliable operation. 

 

What makes Fenbro smoke ventilation windows special

Fenbro offers quality VELUX smoke ventilation windows that are CE marked, which guarantees their compliance with the EN 12101-2 standard for smoke and heat extraction flaps. Smoke ventilation roof windows are characterised by stability, reliability at low temperatures and resistance to high temperatures caused by fire. 

At Fenbro, we are experts at providing window solutions. If you want to purchase smoke ventilation windows , we will be happy to answer your questions. You can be sure you have made the best choice to buy smoke roof ventilation windows online at Fenbro. 

How it works

Asking for a quote

Press ‘Get a quote’ button and submit your enquiry with the chosen joinery parameters (dimensions, quality, colours, accessories).

Receiving the quote

Our sales team will return to you with the purchase quote on joinery as well as delivery/installation costs and lead time.

Verification

Our employee will go through all the information included in the offer together with you.

Agreement & Payment

It is the stage where we confirm the contract and you make the payment.

Production

It’s the time it takes to produce your ordered joinery.

Delivery

This is the shipment period for your ordered products.

Installation

If you’re interested in our installation services, we agree on the dates individually.

Wondering what you can achieve with us?

Frequently asked questions

How do I get a quote?

First of all,  you should send us your enquiry where you specify your chosen joinery parameters, dimensions and qualities.

In order to prepare a quote for you, we need the following details:

  • Model window/door (aluminium/uPVC) – [any specific U-value is required?]
  • Width x Height [mm]
  • Colour from internal/external side
  • Glazing: double/triple
  • Eircode (so we can check delivery cost)
  • Contact details, email address, phone number

In case you want the quote for installation services as well, let us know and specify whether you are interested in a new project or windows replacement.

Next, we will provide the personalised quote for the purchase of joinery together with installation costs, delivery and lead-time.

Please send all the information and enquiries about our offer to the following e-mail address: info@fenbro.com

Do you deliver & install joinery?

We deliver joinery to Ireland every week. At the moment, we offer installation services only in Ireland.

Our offer includes:

  • Product
  • Delivery
  • Installation (Ireland) + after-sales service
  • You receive a 5-year guarantee on Windows/doors (10 years for VELUX) and 2 years for the fitting.

We do not have any showroom in your country. All our joinery is sent to customers directly from Poland.
Our Company is based in Warsaw (Poland) and we also have a local sales point and warehouse in Ostrołęka, Poland.
All joinery is produced by Polish producers.

What are the delivery costs?

The cost of each delivery is calculated individually. The cost of delivery depends on the weight and size of pallets and their number.

Please send all enquiries about our offer to the following e-mail address: info@fenbro.com

 

Do you have a price list?

We are selling complex products, tailored services and our customers often require a special solution. That’s why each of our products is personalised and we do not have the standard price list. Every product is quoted according to individual customer needs.

Please send all enquiries about our offer to the following e-mail address: info@fenbro.com

How does the payment for your service look like?

There are two payment options for our customers.

A) You can pay in two instalments:

  • 50% when you accept the order
  • another 50% before the dispatch of the goods.

B) You can pay full (100% of the amount) in advance.*

*then we give you 2% discount

We only accept payments via bank transfer.

What is the warrantee/guarantee on your products?

All windows  and doors purchased at FENBRO have a following full guarantee:

  • 5 years for all our products

  • 10 years for all VELUX products

  • 2 years for the installation (with service provided by us)

In case of each sale, you get a sales contract together with an invoice. We always archive all invoices for 5 years as evidence of purchase.

Guarantee and complaints:

In case of any complaint, we will ask for photos and a description of what happened (preferably by an email). We are sending new products as fast as we can and in the meantime, we are taking care of the complaint. The typical length of time for complaint resolution is from 3 up to 4 weeks . You will get the spare parts within 7 -14 days. 

Please remember that the transport also is fully insured so everything is secured at all stages. For the delivery, you get a CMR document. It is a confirmation of delivery a proof that the products were received in good condition. You have 48 hours to check the conditions of your order. 

Depending on the type of the issue, we are sending spare parts, new products for replacement, or we refund the money.

 

Guarantee and DIY installation:

The guarantee is valid even if the window installation is carried out by our clients themselves or by an external company. The most important thing is that the installation is carried out in an artful manner and according to the installation instructions for the window.

Additionally, we offer support after the guarantee period is over. It means that if something happens with your joinery afterwards, we can get you all the necessary spare parts, ready-made products and tools to help you solve the issue (the service is chargeable at the end of the guarantee period). 

Please note that if you choose your own fitter, you are responsible for providing them with correct measurements of the openings as well as products dimensions. We cannot be held responsible for any irregularities in this regard.