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FAQ

Safety window panes

What you get
  • Available thicknesses of ESG glass: 4, 6, 8, 10 mm
  • Available thickness of the VSG glass pane: 6.38 mm (33.1) – 28 mm (in various configurations)
  • Safety conditions in accordance with EN 356 and EN 12600

Safety window panes are typically used in areas of the home where windows are more likely to be broken or people are likely to fall into them. They are laminated and/or tempered glass which increases both your safety and the safety of your home as it is resistant to puncture or breakage.

Such panes are installed on the outside of the glazing unit. When they are crashed, they don’t smash into small pieces, so they also protect against injury. Safety panes are marked with the symbols O1, O2 (they only protect against injury) and P1, P2 (they are more durable and more difficult to break in). Safety glass, depending on the selected thickness, is characterised by a diverse class according to EN 12600 norm. The price is calculated per m2 of a pane.

Types of safety glass:

VSG glass – laminated safety glass which effectively reduces the risk of burglary or theft. If it breaks, the pieces of the glass stay attached to the film, helping to avoid injuries to nearby people. PVB (polyvinyl-butyral foil) makes it difficult to break through the glass, too.

ESG glass – tempered/toughened safety glass which is characterised by increased resistance to crushing or breakage. However, if it breaks, it falls apart into small pieces with blunt edges, which minimises the risk of injury.

IMPORTANT NOTE: Tempered (toughened) glass exhibits surface waves that are visible in the reflection, although the glass is flat and there are no distortions to the touch. These waves are created when the glass units come in contact with the rollers during the heating process. This is a natural phenomenon and included in the European standards. This effect is sometimes less and sometimes more visible, depending on what we see in the reflection. For example, if there are a lot of small elements, the effect is more visible, if the image is more or less uniform (e.g. the sky), these visual distortions will not be exhibited.

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How it works

Get a better understanding of how we operate in order to satisfactorily fulfil your orders!
Asking for a quote

Asking for a quote

You press the ‘Get a free quote’ button and submit your inquiry with chosen joinery parameters.
Receiving the quote

Receiving the quote

Our sales team returns to you with the purchase quote on joinery, delivery/installation costs and lead time.
Verification

Verification

Our expert goes through all the information included in the offer together with you.
Agreement & Payment

Agreement & Payment

It is the stage where we confirm the contract and you make the payment.
Production

Production

It’s the time it takes to produce your ordered windows and doors (or any products from our offer).
Delivery

Delivery

This is the shipment period for your ordered products.
Installation

Installation

If you are interested in our installation services, we agree on the dates individually.

Frequently Asked Questions

First of all,  you should send us your enquiry where you specify your chosen joinery parameters, dimensions and qualities. In order to prepare a quote for you, we need the following details:

  • Model window/door (aluminium/uPVC) - [any specific U-value is required?]
  • Width x Height [mm]
  • Colour from internal/external side
  • Glazing: double/triple
  • Eircode (so we can check delivery cost)
  • Contact details, email address, phone number
In case you want the quote for installation services as well, let us know and specify whether you are interested in a new project or windows replacement. Next, we will provide the personalised quote for the purchase of joinery together with installation costs, delivery and lead-time. Please send all the information and enquiries about our offer to the following e-mail address: [email protected]

We are selling complex products, tailored services and our customers often require a special solution. That's why each of our products is personalised and we do not have the standard price list. Every product is quoted according to individual customer needs. Please send all enquiries about our offer to the following e-mail address: [email protected]

At the moment, the estimated lead time for specific product categories is as follows:

  • uPVC windows and doors, shutters: up to 7 weeks
  • Velux roof windows, blinds & accessories: up to 8 weeks
  • Aluminium windows, doors: up to 7 weeks
  • Steel doors: up to 8 weeks
  • Garage Doors: up to 7 weeks
Additionally, for every category, you have to count in 5 days for delivery time.

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