“Hope you’re legit.”, “Do these windows even open the right way?” “I’d rather buy Irish, to be honest.”
We’ve heard it all, and we don’t take it personally. In this article, we’re taking the most common doubts, questions and cheeky comments from our customers and turning them inside out. Let’s clear things up once and for all.
“You ship windows to… Namibia?!” – Why we’re not your average supplier
We get these messages more often than you’d think. “Can you deliver to Hungary?”, “Do you deliver to Spain?”, “What about Georgia?” And once – Namibia!
Truth is: while our main focus is on the UK, Ireland, Germany, Austria and Switzerland we receive inquiries from all over the world. Why? Because people want quality and Polish joinery is known for it.
We don’t limit ourselves to one rigid list of countries. Each quote is personalised, and delivery logistics are always discussed directly with the customer. You’re not paying for flashy showrooms or high-street stores. You’re paying for craftsmanship, transparency and tailored service. And yes, we’ve already had successful deliveries to other European countries, such as Italy and Spain, proving that high-quality windows from Poland can find their way across the continent.
So if you’re wondering whether we deliver to your region… just ask. You might be surprised!
“How much do your Polish windows and doors cost?” – Why there’s no simple answer (and why that’s a good thing)
Our Sales Team receives this question all the time – and honestly, we understand why. Whether it’s a front door you saw in one of our ads or a full set of Polish windows for a new home, price matters. But the reality is, there’s no one-size-fits-all answer. And that’s exactly how it should be.
At Fenbro, every quote is fully individualised. The final price depends on a range of factors, like dimensions, glazing type, material, colour, opening style, accessories and more. For example, aluminium products can be twice as expensive as uPVC ones of the same size. Why? Because the materials, durability, insulation and aesthetics differ significantly. To make things easier, we’ve prepared a Price List with estimated prices for standard products in white, double- or triple-glazed versions. It’s a great starting point for comparing options. But keep in mind that every change (even a small one) affects the final price.
So, if you’re wondering where to buy windows online, how to compare options when ordering joinery online, or whether you can also get exterior doors from Poland — we’ve got you covered. Just contact our Sales Team and get a free offer. We provide accurate online window quotes tailored to your needs with no strings attached!
“No showroom?” – No problem. Here’s how we do it differently.
It might sound surprising at first: how can anyone confidently buy Polish windows and doors online, without stepping into a showroom? Believe it or not, you don’t need one to make the right choice.In fact, many of our customers say they prefer our approach.
We’ve designed the entire process around convenience, transparency and trust. First, you can explore dozens of real-life projectson our website – completed with photos, product descriptions and location details. To make your search even easier, you can filter projects by colour, material and product type. You’ll get a clear idea of how our windows and doors look in actual homes. But that’s not all. If you decide to proceed with both the product and installation, we’ll connect you with one of our trusted fitting teams. During the on-site measurement appointment, they can bring physical samples of products and colours so you can see and touch them at home, in real lighting, within your actual space. And because we don’t spend money on maintaining costly showrooms or high-street locations, we can focus on what matters most: high-quality products, fair pricing, and personalised service. That’s how we make buying windows online easier and smarter.
Why we don’t need an Irish office (and you don’t need one either)
We understand why some customers ask about a local office or sales representative in Ireland. It’s natural to want nearby support when planning a big home improvement project. But here’s the good news: we’ve built a system that works efficiently across borders without compromising on service.
Our Sales Team may be based in Poland, but we provide full customer care in English, tailored to the needs of Irish homeowners. From the first quote to post-delivery support, we stay in touch via phone, email and live chat. Always responsive, always ready to help. We also work closely with reliable local fitters who can visit your property, take exact measurements and walk you through the technical details face to face.
And if you still have doubts? Over 9,900 customers have already placed their trust in us. No office required.
“Buy Irish,” they say. But your windows don’t need a passport. They need to perform.
We hear it often: “Support local. Buy Irish. Keep the money in the country.” And honestly? That’s a great principle. But when it comes to windows and doors, you might want to ask yourself one more thing: “What do I actually want from this purchase?”
If the answer is great quality, fair pricing and excellent service, then it doesn’t matter where the headquarters is located. As long as your new front door keeps the cold out, the noise down, and doesn’t turn into a high-maintenance housemate. Polish joinery is widely recognised across Europe for its outstanding durability and performance. In fact, Poland is the number one window exporter in the EU – and our customers consistently confirm that the quality of Polish products regularly outshines local alternatives. Want to know why? Check out this article where we explain Poland’s global success in the window and door industry.
Here’s the reality: Fenbro Team may be based in Poland, but we work with local fitters across Ireland, we know your building regulations inside out, and our products are covered by a solid warranty. We’re not some mysterious website that ships windows from who-knows-where. We’re a real team with real people (and real paperwork). Thousands of Irish clients already trusted us. Some of them were sceptical at first, too. But now? They’re sitting comfortably behind their triple-glazed, Polish windows – enjoying the view and smiling at their lower energy bills.
“Who takes the measurements?” – Here’s how we make sure everything fits perfectly
To prepare your initial quote, we need rough measurements. You can send us estimated dimensions (from your builder, architect or your own notes) to get started. But keep in mind: if you choose to proceed based on your own measurements, you’ll be fully responsible for their accuracy.
Want more peace of mind? If you decide to go ahead with your order and request installation support, we’ll connect you with one of our trusted fitting teams. Once an appointment is arranged, the fitter will visit your home to verify all measurements before the final purchase is confirmed.
Not sure how to measure in the first place? No problem – we’ve prepared step-by-step guides on our blog: how to measure windows and doors.
“Can I trust your company?” – We hear this often (and we’re glad you ask)
Sceptical? We don’t blame you. With so many companies disappearing overnight or leaving customers in the dark after collecting deposits, it’s only natural to be cautious. That’s why trust is at the heart of everything we do at Fenbro. We’ve already delivered windows and doors to thousands of satisfied customers across Europe. Our clients stay with us because we’re transparent, reliable and always deliver what we promise. Every product is covered by warranty and our Sales Team is here to support you not just during the purchase, but also long after delivery.
Still not sure? Don’t just take our word for it. We encourage you to read Fenbro reviews collected from Google and Facebook – all conveniently gathered on our Customer Reviews page.
“Do your products comply with UK building regulations?” Yes – and your house won’t be stuck on the market because of them.
Understandably, no one wants to find out from their estate agent that new windows have hurt their home’s value. Let’s be clear: Polish windows from reputable suppliers like Fenbro fully comply with UK building regulations, including thermal efficiency and fire safety requirements. Our products meet FENSA standards and are made by trusted manufacturers who know exactly what’s needed to meet UK and Irish legal norms. That story about your neighbour’s sketchy window deal? Not us. We do things properly.
With Fenbro, you get certified quality, full documentation and peace of mind. Regardless of your future plans, your windows will be up to standard.
“But are they practical? And… will my guests call them ugly?”
Let’s be honest – everyone has opinions, especially online. Some people are used to a specific type of window or door opening, or they’ve heard second-hand horror stories from a friend of a friend who bought “Polish windows” and swore never again.
Fair point.
But at Fenbro, we don’t sell “Polish windows” as a vague, one-size-fits-all concept. We offer a wide range of customisable products designed for homeowners in the UK, Ireland, Germany, Austria and Switzerland. And while copying your neighbour’s choice might seem like the easiest route, remember this: what works on their semi-detached brick house could look completely out of place on your modern bungalow or Victorian terrace. That’s why we give you full control. You choose the material, colour, glazing, hardware finish, opening direction, accessories and more. The result? Windows and doors that not only perform well but also match the character of your home. Your space, your taste, your call.
Concerned about inwards opening windows? No need. Tilt and turn windows that open inwards fully comply with UK building regulations and are actually a preferred choice in many modern homes. They’re ergonomic, safe, easy to clean from the inside and offer micro-ventilation, so you might not even need extra air vents.
As for looks? Beauty is subjective, but we invite you to browse our Completed Projects to see real installations in real homes. We think you’ll be pleasantly surprised.
And if you’re worried about installers shouting Polish words on-site – well, that just means they care passionately about getting the job done right 😉
Still having doubts? We’ll leave you with this
That’s just one of many messages of appreciation we receive from customers who value our work ethic, reliability and the quality we deliver. Sometimes, a good reputation really does speak for itself.
