Windows & doors purchased at FENBRO have a full guarantee.
|Depth of the frame [mm]||70|
|Maximum thickness of the glazing unit [mm]||42|
|Number of chambers||5|
|Number of gaskets||3|
|U-value||0.87 - 1.2|
|Profile thickness||Class B|
|Acoustic insulation||29-38 db|
|Air permeability||Class 3|
There are two window opening directions possible: inwards or outwards. When you want to determine the window opening direction, you have to stand at the side where you can see the hinges. If you are standing outside the building and the windows open towards you, these are outward-opening windows. If, on the other hand, you are standing inside the building and the windows open towards you, these are inward-opening windows.
Thickness of the glazing unit
A glazing unit is a structure consisting of two, three, or even four panes of glazing separated from each other by a distance frame, sealants and vapour-absorbing gas (argon \ krypton). The thickness of the glazing unit is the overall measurement, from the outside glass surface to the inside glass surface. The average double glazing thickness is about 24 mm while triple-glazed windows are 42 – 48 mm in thickness on average. The number of panes in a glazing unit affects the improvement of the U-value parameter
Number of chambers
The number of chambers in the window affects the thermal insulation of the window. The chambers keep air from circulating and in this way they create an additional insulating layer. Energy-saving (passive) windows most often come with a 6-chamber structure and a built-in depth of over 80 mm. Window chambers also increase the structural strength of a window and add to its overall stiffness
Number of gaskets
window gaskets prevent draughts and water from entering into your home. They are also a barrier for the outside noise and an effective way to keep warm air in – and thus, lower your energy bills. Two gaskets are necessary for the window to fulfil its function properly, while the central (third) gasket is not necessary. However, it has been proven that window structures with a central gasket are tighter, both in terms of air permeability and water-tightness, than structures without a middle gasket. Also, third gasket affects the improvement of the U-value parameter.
The walls of the window chambers have different thickness, which determines the class of the profile. The thickness of the profiles is defined by the PN-EN 12608: 2004 standard. Profiles can have three classes: A, B and C. This parameter specifies the wall thickness of the profiles. The Class A profiles have outer walls with a thickness of ≥ 2.8 mm. Class B ≥ 2.5 mm. The standard does not define any requirements for class C sections. Class A profiles are the best choice as they provide us with the best window insulation. However, while selecting the so- called “warm” windows, you should also pay attention to such elements as the number of chambers, gaskets, type of the fittings, warm edge spacer, and glazing unit.
It is one of the most important properties of windows and doors. It determines the safety of the entire structure, as it indicates the amount of pressure caused by wind that the window or door structure is able to resist without serious damage. The classification of wind-resistant windows is carried out in accordance with PN-EN 14351-1. The wind load resistance of the window is described by two symbols: the number (1-5) which indicates the pressure of wind applied to the product and the letter (A-C) which indicates the amount of accepted deflection.
It is the capacity to avoid water leakages under wind and rain at the same time. Leakage is defined as the appearance of uncontrolled water (other than condensation) on the inner surface of the product. Obviously, the doors and windows with good waterproof performance can effectively prevent water from entering into their internal structure and – as a result – ensure a longer service life. The classification ranges from Class 0 (no test) to Class 7A for windows and Class 3A for doors.
It is the measurement showing how easily air can pass through a window or a door. The European Standard regarding air permeability in windows and doors is EN 12207. It classifies windows or doors according to their capability to prevent air travel through the system. This capability is measured on a scale, from Class 1 (less tightness) to Class 4 (higher tightness). A window or a door system with a higher level of air tightness is more energy-efficient, as less heated air escapes through it.
The window’s heat transfer coefficient. It informs you about the level of window thermal insulation. The Uw (U- value) shows how much heat will penetrate 1 m2 of a window in one hour, with a difference between the temperatures on both sides of the window of one degree. This means that the lower the Uw coefficient, the better the window’s thermal insulation is.
Acoustic insulation (Rw)
Acoustic insulation coefficient. It determines the insulation of the window against noise from the outside. The unit of measurement is decibels (dB). This parameter is influenced by: the thickness of the glazing in the glazing unit, the use of PVB laminated glass or the use of an acoustic foil.
IDEAL 5000 windows combine modern design with very good technical parameters. They offer perfect thermal and acoustic insulation as well as the highest level of burglary protection and comforting security. Harmonious shapes, solid construction and attractive design guarantee timeless elegance. The IDEAL 5000 system is a classic structure with a central seal. It is also available in a version with a lower frame, thanks to which you can easily light up any room.
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Asking for a quote
Press ‘Get a quote’ button and submit your enquiry with the chosen joinery parameters.
Receiving the quote
Our sales team will return to you with the purchase quote on joinery, delivery/installation costs and the lead time.
Our employee will go through all the information included in the offer together with you.
Agreement & Payment
It is the stage where we confirm the contract and you make the payment.
It’s the time it takes to produce your ordered joinery.
This is the shipment period for your ordered products.
If you’re interested in our installation services, we agree on the dates individually.
First of all, you should send us your enquiry where you specify your chosen joinery parameters, dimensions and qualities.
In order to prepare a quote for you, we need the following details:
In case you want the quote for installation services as well, let us know and specify whether you are interested in a new project or windows replacement.
Next, we will provide the personalised quote for the purchase of joinery together with installation costs, delivery and lead-time.
Please send all the information and enquiries about our offer to the following e-mail address: email@example.comGET A FREE QUOTE
We deliver joinery to Ireland every week. At the moment, we offer installation services only in Ireland.
Our offer includes:
We do not have any showroom in your country. All our joinery is sent to customers directly from Poland.
Our Company is based in Warsaw (Poland) and we also have a local sales point and warehouse in Ostrołęka, Poland.
All joinery is produced by Polish producers.
The cost of each delivery is calculated individually. The cost of delivery depends on the weight and size of pallets and their number.
Please send all enquiries about our offer to the following e-mail address: firstname.lastname@example.org
We are selling complex products, tailored services and our customers often require a special solution. That’s why each of our products is personalised and we do not have the standard price list. Every product is quoted according to individual customer needs.
Please send all enquiries about our offer to the following e-mail address: email@example.com
There are two payment options for our customers.
A) You can pay in two instalments:
B) You can pay full (100% of the amount) in advance.*
*then we give you 2% discount
We only accept payments via bank transfer.
All windows and doors purchased at FENBRO have a following full guarantee:
5 years for all our products
10 years for all VELUX products
2 years for the installation (with service provided by us)
In case of each sale, you get a sales contract together with an invoice. We always archive all invoices for 5 years as evidence of purchase.
Guarantee and complaints:
In case of any complaint, we will ask for photos and a description of what happened (preferably by an email). We are sending new products as fast as we can and in the meantime, we are taking care of the complaint. The typical length of time for complaint resolution is from 3 up to 4 weeks . You will get the spare parts within 7 -14 days.
Please remember that the transport also is fully insured so everything is secured at all stages. For the delivery, you get a CMR document. It is a confirmation of delivery a proof that the products were received in good condition. You have 48 hours to check the conditions of your order.
Depending on the type of the issue, we are sending spare parts, new products for replacement, or we refund the money.
Guarantee and DIY installation:
The guarantee is valid even if the window installation is carried out by our clients themselves or by an external company. The most important thing is that the installation is carried out in an artful manner and according to the installation instructions for the window.
Additionally, we offer support after the guarantee period is over. It means that if something happens with your joinery afterwards, we can get you all the necessary spare parts, ready-made products and tools to help you solve the issue (the service is chargeable at the end of the guarantee period).
Please note that if you choose your own fitter, you are responsible for providing them with correct measurements of the openings as well as products dimensions. We cannot be held responsible for any irregularities in this regard.